Smoky Mountain Inn & Suites - Cherokee

344 Seven Clans Lane, Cherokee, NC, United Statesshow map
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room
Highlights
8
FabulousBased on  21 reviews
Overview

The budget 3-star Smoky Mountain Inn & Suites is set in a business area within a 15-minute walk of Cherokee Bear Zoo.

Smoky Mountain Inn & Suites lies 31 km away from Great Smoky Mountains National Park. The property is in a 20-minute walk to Cherokee city center.

Welcoming guests with a sun deck, an indoor heated swimming pool and an outdoor swimming pool, the hotel is placed next to a zoo and casinos.

Smoky Mountain Inn & Suites lies 75 km away from Mc Ghee Tyson airport.

Rooms

Smoky Mountain Inn & Suites offers accommodation in 84 guestrooms complete with satellite TV, Wi-Fi, a private safe, a mini-refrigerator and a personal computer. Guests will enjoy a shower, a hairdryer and a spa bathtub provided in the bathrooms.

Eat & Drink

A complimentary breakfast is served every morning. Tea and coffee are offered in the snack bar. The Chestnut Tree treats guests with American meals and is about 700 meters away.

Services

Guests can use car and bicycle rental services on site.

Relax

Spa facilities at Smoky Mountain Inn & Suites include a Jacuzzi and a sauna.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Public parking is possible on site for free.

Number of rooms:   84.

+ More- Less
Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Poolside snack bar

Pub

Shuttle

Airport shuttle

Fitness/ Gym

Exercise gym

Swimming pool

Outdoor heated swimming pool

Seasonal indoor pool

Sports & Fitness

  • Exercise gym

Services

  • Airport shuttle
  • Room service
  • Car rental
  • Bicycle rental
  • Laundry
  • Newspaper service
  • Bell staff/Porter

Dining

  • Breakfast
  • Restaurant with air conditioning
  • Pub
  • Poolside snack bar
  • Free breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • High chairs
  • Paid babysitting/ Child services

Spa & Leisure

  • Outdoor heated swimming pool
  • Seasonal indoor pool
  • Sun loungers
  • Sun terrace
  • Garden area
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Clothes dryer
  • Ironing facilities

Media

  • Television
+ More- Less
Good to know
Check-infrom 3 pmFREECheck-outuntil 11 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less

Rooms and availability

+ More- Less
Location
  • Nearby
  • Restaurants
  • City landmarks
Harrah's Cherokee CasinoHarrah's Cherokee Casino2700 ft
Cherokee Heritage Museum and GalleryCherokee Heritage Museum and Gallery500 ftSaunooke Village
+ More- Less
The Chestnut TreeThe Chestnut Tree2200 ftHighway 19 N
Cherokee Fudge & MoreCherokee Fudge & More2200 ft644 Tsali Boulevard
Tribal Grounds CoffeeTribal Grounds Coffee2600 ft938 Tsalagi Rd (Main Shop)
+ More- Less
Harrah's CasinoHarrah's Casino1.5 mi
Cherokee Bungi CoasterCherokee Bungi Coaster1.2 mi
Santa's LandSanta's Land1.2 mi
Smoky Mountain Gold and RubySmoky Mountain Gold and Ruby1.2 mi
Museum of the Cherokee IndianMuseum of the Cherokee Indian5000 ft
PHS Indian HospitalPHS Indian Hospital4600 ft
Cherokee Visitor\'s CenterCherokee Visitor\'s Center1.1 mi498 Tsali Blvd
Museum of the Cherokee IndianMuseum of the Cherokee Indian1.1 miHighway 441 and Drama Road
Oconaluftee Indian VillageOconaluftee Indian Village1.1 mi218 Drama Road
Oconaluftee Islands ParkOconaluftee Islands Park1.1 miHwy 441
Qualla Arts and Crafts MutualQualla Arts and Crafts Mutual1.2 mi645 Tsali Blvd
+ More- Less
Getting around
Airports
Gatlinburg (GKT)29.1 mi
Mc Ghee Tyson (TYS)44.3 mi
+ More- Less
Reviews
7.8
FabulousBased on  21  reviews
  • 9.6
    Exceptional

    Very clean.

    Bad breakfast options. Asked for non-smoking room and room smelled great when arrived but after running air you could tell someone had smoked in the room.

  • 5.8
    Guest rating

    the pool and the hot tub

    Locks were not on the bathroom doors and twice someone tried to come in my room in the middle of the night because the staff forgot we had the room. I don't think I will come back there was alot of stuff in the hotel that needed fixing....

  • 8.2
    Fabulous

    Mostly great.... Except a couple things.

    The mattress was very very hard. I tossed and turned and slept bad.. I stayed for 2 nights and the staff did not clean our room on the second day. The staff did leave new towels and cups but did not clean bathroom or sheets or vacum the room. The trash was taken out.

  • 8.2
    Fabulous

    great location, clean nice room

    old tv no channel guide or inroom hotel information. skimpy on shampoo, coffee etc

  • 9.6
    Exceptional

    Location & price

    Breakfast basically sucked, but other than that it was great!

  • 10.0
    Exceptional

    We enjoyed everything about our stay itd a great location about 5 mins from Harrahs casino.

  • 6.6
    Good

    The hotel smelled really bad and front desk couldn't offer any hit extra such as tooth brushes if forgotten by guests.

  • 10.0
    Exceptional

    The location is very convienient and relaxing. I enjoyed the casino.

    That my time spent there was too short and I didn't get a chance to use the jaccuzi. The next time I come it will be from Friday to Sunday. I only stayed Saturday.

  • 10.0
    Exceptional

    Easy to find-priced fairly-informative staff-clean rooms-a nice combination

    Not an unlike but a suggestion-Some fresh fruit as a breakfast offering

  • 6.6
    Good

    Close to casino

    Did not do a good job replenishing breakfast for guests.

  • 9.6
    Exceptional

    Comfortable room, and we both enjoyed using the spa bath in our room-very relaxing. Overall, it was quiet, the onlyexception being some noisy children outside late at night-not thee fault of the Inn.

    The only thing we were disappointed in was the breakfast. A little more variety would have been nice. The main problem was with other guests taking too much food, leaving very little for people coming in later. Fortunately, the desk manager was able to bring out more food from the pantry. The staff did a good job ensuring there was enough coffee and beverage supplies.

  • 2.8
    Guest rating

    The room service was absent!!!!!!!! I arrived late on Wednesday night before Thanksgiving. My wife and I slept late and did not leave the room until about 11:30 am. We went out that day for some Thanksgiving fun and returned late that night. Our room was not serviced, bed not made, no fresh towels and trash was not removed. We over looked it because it was Thanksgiving. Next day we left early on purpose so there would be no excuse. The Room was untouched. I reported this to the person on the desk, she brought me some towels. Upon leaving I told this to the person on the front desk, she acted as if she did not believe me and said she would have to investigate. I left there on Saturday, today is Monday and I haven't heard anything yet. And frankly I don't expect to hear anything!!!!

  • 5.0
    Guest rating

    The location.

    The service is poor and the beds are uncomfortable.

  • 7.0
    Very good

    Convenience of location; able to book late

    Morning amenities; breakfast (or lack thereof); Staff was kind of mediocre, not really cheerful, but certainly not mean either.

  • 6.2
    Good

    the shower in the room

    the worn out pillows, the breakfast

+ More- Less
Highlights
8
FabulousBased on  21 reviews
Good to know
Check-infrom 3 pmFREECheck-outuntil 11 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Gatlinburg (GKT)29.1 mi
Mc Ghee Tyson (TYS)44.3 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room