Smoky Mountain Inn & Suites - Cherokee35.4705310676231, -83.326615691185
The budget 3-star Smoky Mountain Inn & Suites is set in a business area within a 15-minute walk of Cherokee Bear Zoo.
Smoky Mountain Inn & Suites lies 31 km away from Great Smoky Mountains National Park. The property is in a 20-minute walk to Cherokee city center.
Welcoming guests with a sun deck, an indoor heated swimming pool and an outdoor swimming pool, the hotel is placed next to a zoo and casinos.
Smoky Mountain Inn & Suites lies 75 km away from Mc Ghee Tyson airport.
Smoky Mountain Inn & Suites offers accommodation in 84 guestrooms complete with satellite TV, Wi-Fi, a private safe, a mini-refrigerator and a personal computer. Guests will enjoy a shower, a hairdryer and a spa bathtub provided in the bathrooms.
Eat & Drink
A complimentary breakfast is served every morning. Tea and coffee are offered in the snack bar. The Chestnut Tree treats guests with American meals and is about 700 meters away.
Guests can use car and bicycle rental services on site.
Spa facilities at Smoky Mountain Inn & Suites include a Jacuzzi and a sauna.
Wireless internet is available in public areas for free.
Public parking is possible on site for free.
Number of rooms: 84.
Free Wi-Fi in public areas
On-site car park
Late check-in/ -out
Poolside snack bar
Outdoor heated swimming pool
Seasonal indoor pool
Sports & Fitness
- Exercise gym
- Airport shuttle
- Room service
- Car rental
- Bicycle rental
- Newspaper service
- Bell staff/Porter
- Restaurant with air conditioning
- Poolside snack bar
- Free breakfast
- Business centre
- Meeting/ Banquet facilities
- Secretarial service
- High chairs
- Paid babysitting/ Child services
Spa & Leisure
- Outdoor heated swimming pool
- Seasonal indoor pool
- Sun loungers
- Sun terrace
- Garden area
- Spa centre
- Air conditioning
- Tea and coffee facilities
- Clothes dryer
Rooms and availability
2 Queen-size beds
In the Room
205 sq. feet
1 King-size bed
In the Room
- City landmarks
Bad breakfast options. Asked for non-smoking room and room smelled great when arrived but after running air you could tell someone had smoked in the room.
the pool and the hot tub
Locks were not on the bathroom doors and twice someone tried to come in my room in the middle of the night because the staff forgot we had the room. I don't think I will come back there was alot of stuff in the hotel that needed fixing....
Mostly great.... Except a couple things.
The mattress was very very hard. I tossed and turned and slept bad.. I stayed for 2 nights and the staff did not clean our room on the second day. The staff did leave new towels and cups but did not clean bathroom or sheets or vacum the room. The trash was taken out.
great location, clean nice room
old tv no channel guide or inroom hotel information. skimpy on shampoo, coffee etc
Location & price
Breakfast basically sucked, but other than that it was great!
We enjoyed everything about our stay itd a great location about 5 mins from Harrahs casino.
The hotel smelled really bad and front desk couldn't offer any hit extra such as tooth brushes if forgotten by guests.
The location is very convienient and relaxing. I enjoyed the casino.
That my time spent there was too short and I didn't get a chance to use the jaccuzi. The next time I come it will be from Friday to Sunday. I only stayed Saturday.
Easy to find-priced fairly-informative staff-clean rooms-a nice combination
Not an unlike but a suggestion-Some fresh fruit as a breakfast offering
Close to casino
Did not do a good job replenishing breakfast for guests.
Comfortable room, and we both enjoyed using the spa bath in our room-very relaxing. Overall, it was quiet, the onlyexception being some noisy children outside late at night-not thee fault of the Inn.
The only thing we were disappointed in was the breakfast. A little more variety would have been nice. The main problem was with other guests taking too much food, leaving very little for people coming in later. Fortunately, the desk manager was able to bring out more food from the pantry. The staff did a good job ensuring there was enough coffee and beverage supplies.
The room service was absent!!!!!!!! I arrived late on Wednesday night before Thanksgiving. My wife and I slept late and did not leave the room until about 11:30 am. We went out that day for some Thanksgiving fun and returned late that night. Our room was not serviced, bed not made, no fresh towels and trash was not removed. We over looked it because it was Thanksgiving. Next day we left early on purpose so there would be no excuse. The Room was untouched. I reported this to the person on the desk, she brought me some towels. Upon leaving I told this to the person on the front desk, she acted as if she did not believe me and said she would have to investigate. I left there on Saturday, today is Monday and I haven't heard anything yet. And frankly I don't expect to hear anything!!!!
The service is poor and the beds are uncomfortable.
Convenience of location; able to book late
Morning amenities; breakfast (or lack thereof); Staff was kind of mediocre, not really cheerful, but certainly not mean either.
the shower in the room
the worn out pillows, the breakfast